Massage Envy Green Hills is a renowned massage spa located in Nashville, Tennessee. With a rating of 4.7 out of 5 on Google, it is a highly recommended destination for relaxation and rejuvenation. The spa is situated at 2002 Richard Jones Rd Ste A-101 and offers a wide range of massage services to cater to various needs and preferences. Whether one is looking to unwind after a long day or seeking relief from muscle tension, Massage Envy Green Hills is dedicated to providing exceptional service and a serene atmosphere. The spa's team of professional therapists are skilled in various techniques, ensuring a personalized experience for each guest. Additionally, Massage Envy Green Hills has garnered positive reviews for their friendly staff and tranquil environment. Joining this esteemed establishment comes with added benefits, as they often provide special offers and membership packages. Experience the ultimate in relaxation and wellness at Massage Envy Green Hills.
Amenities and More
- Toilets
- Credit cards
- Debit cards
- NFC mobile payments
- Wheelchair-accessible car park
- Appointments recommended
Reviews
We went Sunday, September 24, 2023. This was my first professional massage. I believe Alex did my massage, and he was awesome (and strong). I was apprehensive, being a larger person, but it was an amazing experience. When I asked him about his experience with larger bodies, he explained he use to work for a football team in NY, and it was evident. He really got in there, as I asked for deep tissue. The staff is pretty young, and there was one guy there who didn't seem to enjoy his job, but that was my friend's problem HAHA; I didn't have him. Apparently, he complained that he was supposed to be off work during my friend's massage. The young lady who checked us in was personable.
I made an appointment online for this location yesterday, was running a few minutes late so I called to let them know I was running late and the woman sounded confused and said I didn't have an appointment scheduled for that day. I told her I had scheduled it online the day before. She responded "sometimes when you make it online it doesn't actually reserve it, you need to call to schedule. I asked the woman, Okay so why in the world is it even an option to book online? She responded "I really don't even know". Not apologetic at all. I'll never book another massage with massage envy again.
Terrible terrible experience. The front desk girl Taylor reeked of cigar smoke and was completely unprofessional. She was talking loudly on the phone and swearing. I told her that I was uncomfortable with a male massage therapist and the massage therapist Brent stated that I was bipolar because I requested a new therapist on the day of my appointment. I have never experienced such unprofessionalism in an establishment in my life. I would recommend any other massage envy but the one in Green Hills. -5/5 stars if I could.
I scheduled a massage for my birthday. Two hours before the massage I received a text message stating that my service provider will be unexpectedly absent and to call to reschedule. I called three times to reschedule and no one answered or has returned my voicemail and it has been three days. This is very poor customer service and I am greatly disappointed.
Jason was great. I liked how he started me on my back and work from the outside in. Most relaxed I’ve been in quite a while.
Massage and facial were good!
Customer service from front was not!
I was in the area this past weekend and called to book a facial and massage. The lady on the phone Friday said she had a facial available at 5:30 and then a massage at 6:30. I get there to update forms as it’s been a while. Facial and massage was great! No complaints there. As I was getting a massage I felt like the time was longer then 60 mins, once it was done and I looked at my time it was 90 mins, I never get 90 min massage My compliant is Never once was I told it was a 90 min massage or even asked if I wanted that vs 60 mins. I mentioned it and all I got was an Oh and then she continued to tell me my total and charge me.
If you call to book your appointment confirm the time frame your booking.
First massage I've had in several years. Jason was very good. I'm sorry I don't live near Green Hills, TN
I have a very squirrelly schedule and they often fit me in at a cancellation. I never worry about who I get. I’ve found all practitioners to be talented and professional.
Location
2002 Richard Jones Rd Ste A-101, Nashville, TN 37215, United States
Hours
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Monday
08:00 AM - 09:00 PM
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Tuesday
08:00 AM - 09:00 PM
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Wednesday
08:00 AM - 09:00 PM
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Thursday
08:00 AM - 09:00 PM
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Friday
08:00 AM - 09:00 PM
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Saturday
08:00 AM - 09:00 PM
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Sunday
08:00 AM - 09:00 PM
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